Terms of service

Last Updated: June 20, 2026

Welcome to Zyvale.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Zyvale

Zyvale is an online retailer specializing in premium kitchen tools, modern cooking utensils, and practical home accessories. Our business operates from Fontana, California, United States. By using our website, you agree to comply with all applicable laws, regulations, and these Terms.

2. Orders and Payment

By placing an order through our website, you agree to the following:

  • All payments are processed securely through authorized payment providers.
  • Full payment must be received before an order is confirmed and shipped.
  • All prices are displayed in United States Dollars (USD).
  • Prices, promotions, and product availability may change without prior notice.
  • Customers are responsible for providing accurate billing, shipping, and contact information.
  • We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud or unauthorized activity.

3. Shipping and Delivery

We currently ship exclusively within the United States.

  • Orders are typically processed within 1–3 business days.
  • Standard delivery generally takes 4–7 business days after processing.
  • Total estimated delivery time is 5–10 business days.
  • Free shipping is provided on all orders.
  • Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

4. Returns and Refunds

Customer satisfaction is important to us.

  • Eligible items may be returned within 30 days of delivery.
  • Returns must be submitted using the prepaid return label provided with your order.
  • No return shipping fees or restocking fees apply.
  • Refunds are issued to the original payment method within 7 business days after the returned item has been received and inspected.
  • Additional conditions and exclusions may apply. Please review our Return & Refund Policy for complete details.

5. Product Information and Availability

We strive to ensure that all product descriptions, images, sizing information, and pricing are accurate. However:

  • Product colors may vary slightly due to screen settings, lighting conditions, and device displays.
  • We do not guarantee that product descriptions, images, or other content are free from errors.
  • Product availability is subject to change without notice.
  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

6. Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, images, designs, icons, product descriptions, and website functionality, is the exclusive property of Zyvale.com and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Zyvale.com.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Zyvale shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
  • Our total liability for any claim related to a purchase shall not exceed the amount paid for the product giving rise to the claim.
  • We are not responsible for losses resulting from misuse, improper handling, unauthorized modifications, or normal wear and tear of products after delivery.

8. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis unless otherwise required by law.

Zyvale makes no warranties, express or implied, regarding the operation of the website, the accuracy of information, or the suitability of products for a particular purpose.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

11. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will become effective immediately upon posting on this page.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

Shop Name: Zyvale.com

Address: 8375 Sultana Ave unit 2, Fontana CA 92335, USA

Phone/Call/Message: +1 (737) 378-1502

E-mail: support@zyvale.com

Opening Hours:
Monday - Friday | 10:00 AM – 05:00 PM PST

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.